Frequently Asked Questions

What Shipping Methods Are Available?

All the products are directly shipped from China to India through Singapore Post, China Post, Global Cainiao in association with India Post. The final delivery will be accomplished by India Post. User will not be able to select the carrier, we will select the best carrier for you.

How Long Will it Take To Get My Package?

Even though it depends on the carrier, usually it takes somewhere between 15 to 40 days. Sometimes the package can reach you before the estimated delivery time also.

How Do I Track My Order?

All shipments can be tracked through out it’s entire transit time from start to end. You may track the package by clicking the “Track” button in your order page. You may go to your orders page by clicking this this link.

How Do I Place an Order?

Find your item and click “Add to cart”. Now go to your cart and enter the required details and click “Checkout”. Now you will be guided to our payment gateway (instamojo) where you need to pay online. That’s it, you are done. Rest leave it to us.
We recommend you to create an account for your own good to keep track of all your purchases and communications in the future.

How Should I to Contact if I Have Any Queries?

Please raise a ticket here if you have any issues. You may also check the status of your tickets here.
We will respond to your ticket within the next 24 hours.

Do I Need an Account to Place an Order?

Yes you need to have an account to place an order. This is for your own good because creating an account makes it easier to keep track of all your purchases and tickets.